Smiley Touch™

Drive continuous growth with in-depth Smiley feedback insights

Smiley Touch™ is a touch screen customer feedback system that lets you discover the “why” behind your customer’s feedback. Understand the root causes of satisfaction or dissatisfaction and connect them to the time and place to achieve faster time to resolution and proactively improve your performance.

Gain insights and optimize your operations with Smiley Touch

Collect instant, relevant data

Collecting reliable, relevant data is the key to making the right business decisions.
Here’s what makes our Smiley Touch unique:

High response rates

Get lots of rich, continuous feedback without friction

In-the-moment feedback

Get feedback exactly when and where the experience happens

Understand reasons

Get to the root of the matter with follow-ups and open comments

Connect to target audience

Connect feedback data with demographic information to focus on your target audience

Comes with Analytics

Smiley Touch includes our easy-to-use, Analytics customer experience software that lets you understand the reasons behind customer feedback and the needed focus areas to improve operations.

Get a continuous learning flow on your performance that your team can easily follow and apply.

Smiley Touch™
Get a perfect fit

We offer three different versions to suit your needs:

Stand with branding and customization options and a removable question sign
Table for receptions, service desks, fairs, and mobile use
Wall that can be placed at any height, for example, low for accessibility needs.
Our experts help you discover which version works best for your business needs.

Book a demo today

Transform your business with real-time customer insights from the best customer feedback tools tailored specifically to your industry.